FAQ

Here are some of our most frequently asked questions!

HAVE QUESTIONS?

Your account is setup within a few minutes after payment is completed.

We accept payments through PayPal and all major creditcards.

Absolutely! Your happiness is important to us. We offer a 30 day money back guarantee!

We use cPanel, the leading control panel in the webhosting industry today!

Yes! We offer a 99.9% uptime guarantee, but usually succeed that! You can track our server uptime here

We do not have any restrictions with hosting adult content.

We guarantee whatever price you pay, you will stay locked into that price for the entire time of being a customer!

Whatever rate you are paying now is what you will renew at. We don't believe in price increases!

We guarantee a response in less than 24 hours, but our average response time is an hour. We provide support on weekends as well!

While this brand is fairly new, we have been in the hosting industry since 2005.

Our servers are located in Texas.

Web hosting is used to bring your website to light. In order for a website to be viewed on the internet, it needs a hosting provider to store the files and content of the website.

Shared web hosting is what the average person typically uses for their websites. The term shared essentially just means you are sharing the server's resources with other websites.

With our WordPress optimized plans, we provide hosting plans that are optimized to make your WordPrses site 30X faster than usual web hosting services. With our WordPress Managed Solutions, we provide you that same optimization, but we cover the installation and all updates for your blog, making it so the only thing you have to worry about is the content of your website!

Yes, you can upgrade your plan at any time you wish to through your client area!

That's right! Every plan with SetraHost comes with a FREE SSL Certificate!

We are always here to help. Please do not hesitate to contact us via our contact form or ticket system at any hour of the day.

NEED HELP?

Contact us

If you have any pre-sales questions, please do not hesistate to contact us!

Open a ticket

Our support team is always here to assist you! Even in the middle of the night.

Knowledgebase

Checkout our knowledge base for helpful resources!

Client Area

Login to your client area to pay invoices, open tickets and more.